Recommendations

Recommendations

Problems

• Silos existing between departments.
• No option to connect DoorDash through website, pictures several years old and poor quality.
• No social media plan.
• Lacking engagement with customers by not using all social media platforms.

• Recommendations

• Clover applications can erase these silo problems between departments.
• Update website/connect DoorDash to website so customers can use it there as well.
• Primarily focus on the people and procedure components of SMIS because that’s where most work needs to be done since nobody is in charge of running and maintaining the social media applications.
• Take advantage of all social media platforms and link them together. They are a free way to market our products and connect with our customers through Facebook, Twitter, and Instagram. Primarily focus on the people and procedure components of SMIS because that is where most work needs to be done because nobody is in charge of maintaining the applications.